HP Instant Information 
Frequently Asked Questions
     
1. What is HP Instant Information?
     
HP Instant Information is the name for HP's new generation of 
electronic documentation.  Note that the name "HP Instant 
Information"  refers to both the updated content and the new 
browser, which delivers a new user interface, powerful search 
functionality, and enhanced print-on-demand capabilities. HP 
Instant Information replaces HP LaserROM as the technology 
used to deliver documentation on CD-ROM.
     
2. What is DynaText?
     
HP Instant Information includes a 3rd-party browser product 
called DynaText, which HP has licensed from Inso Corporation 
(formerly Electronic Book Technologies, Inc. or EBT).  DynaText, 
which replaces the proprietary HP LaserROM browser software, is 
a commercially available product which we have integrated into 
HP Instant Information.
     
3. What are the new features of HP Instant Information? 
     
HP Instant Information offers the following new features not 
available with HP LaserROM:
     
    -Improved support for graphics and tables 
    -Advanced printing functionality, including: 
        -Postscript-quality printing of proportional fonts, 
        graphics and tables
        -The ability to print chapters or entire books
    -Improved collection structure 
    -Ability to view Table of Contents and document text in the 
     same window
    -Integration of search and browse windows 
    -Online Table of Contents file
     
     
4. Are there any features of HP LaserROM that are not 
supported by HP Instant Information?
     
The following LaserROM features will not be available in HP 
Instant Information:
     
    -Custom bookshelves
    -A character-mode browser
    -Hardcopy Table of Contents and Service Note 
    -Support for other non-Postscript printers previously 
     supported by LaserROM (e.g. PCL)    
    -Support for Canon (LIPS) printers in the Japanese version 
     (this functionality is scheduled to be restored in a 
     subsequent version)
     
     
5. What will happen to HP LaserROM?
     
HP Instant Information is replacing HP LaserROM for all 
documentation sets for which significant future revisions are 
expected.  Once these documentation sets have been converted or 
scheduled for obsolescence, the HP LaserROM retrieval software 
will begin its obsolescence.
     
6. Does this have any impact on my support contract?
     
The move to HP Instant Information has no impact on your support 
contract -- you will receive updates for this new product in the
same way that you have previously received HP LaserROM updates starting 
MPE/iX Release 6.0.
     
7. Do I need to order anything differently to receive HP 
Instant Information? 
     
You do not need to order anything new or different to receive HP 
Instant Information.  In fact, for new support contracts, 
ordering has been simplified because you are no longer required 
to purchase a separate product for the HP LaserROM retrieval 
software license.  Simply order the product # for the appropriate 
documentation update service, and the DynaText browser will
be provided on the HP Instant Information for MPE CD at no 
additional charge.  
     
8. Should I keep my LaserROM CD?
     
The final LaserROM for MPE was distributed in late November, early 
December 1997.  Since there may be documents that are not converted by 
MPE/iX Release 6.0, keep this final LaserROM.  A copy of this final 
LaserROM will also be sent with MPE/iX Release 6.0
     
9. When will we get the new Instant Information CD for MPE/iX?
     
The first Instant Information CD for MPE/iX will be sent with the MPE/iX 
6.0 Release.
     
10.  Will the MPE/iX documents also be on the WEB?
     
YES!  CSY is also responsible for the ALLBASE/SQL product and the HP 9000 
versions of the ALLBASE/SQL manuals are already on the web.
     
11.  Will all the MPE/iX documents be on the new Instant Information CD?
     
CSY is making a concerted effort to convert all current MPE/iX documents 
to the new Instant Information format, especially those currently on the 
LaserROM, by the 6.0 Release.  There may be a few documents that we are 
unable to convert.  Also, there are some vendor supplied manuals that 
will be available on the web and hard copy only, not the Instant 
Information CD.